Better Cities
FixMyStreet helps citizens report problems in their community to the authorities responsible for getting them fixed.
But it’s also a whole lot more: a CRM system for councils, for starters. And FixMyStreet’s extreme flexibility means that it’s been used for all kinds of projects, from cycle accident reporting to corruption-busting.
The big news is…
We launched FixMyStreet 2.0
The latest version of our FixMyStreet platform represents a huge leap forward in design and functionality: it’s our investment in all those running FixMyStreet sites around the world, and the citizens they serve.
19 countries
Our FixMyStreet platform is powering sites that help people improve their own community – from Malaysia to Uruguay, Zurich to Costa Rica.
10 local authorities
That’s how many benefit from all the improvements we’ve made to our FixMyStreet for Councils service in 2016.
81 million
Look-ups on MapIt, our points-to-boundaries matching software.
207,770
FixMyStreet reports, sent to 421 UK councils and transport bodies in 2016. That’s up almost 25% on last year.
1,195
Reports of cycling accidents and near misses on Collideoscope.
In 2016, FixMyStreet.com helped people like…
Mattress lying in the road for a month. Reported it using @FixMyStreet -it’s gone the next day. Thanks @TowerHamletsNow, thanks @FixMyStreet
Amazing service from @Herts_Highways. Faulty street lamp reported via @fixmystreet fixed with 34 mins of sending message. #speedoflight
@mysociety, your @fixmystreet app makes it so much easier to report issues. I found another 3 on today’s drive home!
fixmystreet.com 3 min form has fixed an issue that has been bugging me and my neighbours for months! Thank you! @mysociety
Huge improvements on FixMyStreet for Councils…
FixMyStreet powers several street fault reporting systems for councils in the UK and beyond, as a commercial service that gives them more flexibility, slashed costs and high usability.
This year, the service has been totally transformed for some of our most important users: the council staff who receive reports. It’s all thanks to our collaboration with some of the UK’s most forward-thinking authorities.
Working with Oxfordshire County Council, we’ve dramatically improved the feature set of FixMyStreet for Councils, allowing council workers to track and deal with reports more efficiently.
And Bristol Council have led the way in showing how to replace outdated and expensive suppliers, while still retaining future flexibility, through the power of middleware.
…And for our community around the world
Since FixMyStreet is an open source project, many of the improvements we’ve made for our UK councils—like HTML emails and easy report filtering—will also benefit our international re-users. It’s win-win!
Technology for better health
We used our coding skills for good, on two very different projects.
The Patent Opposition Database
Working with Médecins Sans Frontières, we relaunched a platform for opposing medicine pricing monopolies. The Patent Opposition Database provides resources for those taking on the big pharma companies by contesting drug patents. If successful, the end result will be lifesaving: cheaper, generic medicines available to all.
Better Erectile Dysfunction care
And, with Prostate Cancer UK, we called on our experience in several places, to create a smooth campaigning tool. Freedom of Information requests provided the data we needed to see where provision for patients was lacking. Our knowledge of mapping, email handling and usability did the rest.
FixMyStreet fights corruption in Malaysia
We know, we were surprised too! Here’s how it happened.
MapIt helps people know their rights and campaign for better
This year we heard about some very worthwhile uses of MapIt:
- Matching people to Social Care resources – With such a patchwork of provision across the country, it’s not always easy to know what’s available in terms of social care. Now, users need only input a postcode to see exactly where their nearest resources can be found.
- Simplifying Universal Credit – The roll-out of Universal Credit has left many confused about what currently applies in their own area. MapIt to the rescue again: Lasa’s tool matches postcodes to information about the benefits you’re entitled to.
- Assessing cuts in community care – The charity Leonard Cheshire used MapIt to show exactly how austerity is impacting different regions of the country in terms of community care. Enter your postcode into their tool to see the picture where you are.
What can MapIt do for you?
If you need to match postcodes to constituencies or any other type of point to boundaries, take a look at our very reasonable terms. MapIt’s API makes integration into your products or services a breeze, and our volume pricing structure means it’s within reach whatever the size of your project.