Better Cities

FixMyStreet helps citizens report problems in their community to the authorities responsible for getting them fixed.

But it’s also a whole lot more: a CRM system for councils, for starters. And FixMyStreet’s extreme flexibility means that it’s been used for all kinds of projects, from cycle accident reporting to corruption-busting.

The big news is…

We launched FixMyStreet 2.0

The latest version of our FixMyStreet platform represents a huge leap forward in design and functionality: it’s our investment in all those running FixMyStreet sites around the world, and the citizens they serve.

Here’s our rundown of the new features.

19 countries

Our FixMyStreet platform is powering sites that help people improve their own community – from Malaysia to Uruguay, Zurich to Costa Rica.

10 local authorities

That’s how many benefit from all the improvements we’ve made to our FixMyStreet for Councils service in 2016.

81 million

Look-ups on MapIt, our points-to-boundaries matching software.


FixMyStreet reports, sent to 421 UK councils and transport bodies in 2016. That’s up almost 25% on last year.


Reports of cycling accidents and near misses on Collideoscope.

In 2016, helped people like…

Huge improvements on FixMyStreet for Councils…

FixMyStreet powers several street fault reporting systems for councils in the UK and beyond, as a commercial service that gives them more flexibility, slashed costs and high usability.

This year, the service has been totally transformed for some of our most important users: the council staff who receive reports. It’s all thanks to our collaboration with some of the UK’s most forward-thinking authorities.

Working with Oxfordshire County Council, we’ve dramatically improved the feature set of FixMyStreet for Councils, allowing council workers to track and deal with reports more efficiently.

And Bristol Council have led the way in showing how to replace outdated and expensive suppliers, while still retaining future flexibility, through the power of middleware.

Get FixMyStreet for your council website.

…And for our community around the world

Since FixMyStreet is an open source project, many of the improvements we’ve made for our UK councils—like HTML emails and easy report filtering—will also benefit our international re-users. It’s win-win!

Technology for better health

We used our coding skills for good, on two very different projects.

The Patent Opposition Database

Working with Médecins Sans Frontières, we relaunched a platform for opposing medicine pricing monopolies. The Patent Opposition Database provides resources for those taking on the big pharma companies by contesting drug patents. If successful, the end result will be lifesaving: cheaper, generic medicines available to all.

Better Erectile Dysfunction care

And, with Prostate Cancer UK, we called on our experience in several places, to create a smooth campaigning tool. Freedom of Information requests provided the data we needed to see where provision for patients was lacking. Our knowledge of mapping, email handling and usability did the rest.

FixMyStreet fights corruption in Malaysia

We know, we were surprised too! Here’s how it happened.

MapIt helps people know their rights and campaign for better

This year we heard about some very worthwhile uses of MapIt:

What can MapIt do for you?

If you need to match postcodes to constituencies or any other type of point to boundaries, take a look at our very reasonable terms. MapIt’s API makes integration into your products or services a breeze, and our volume pricing structure means it’s within reach whatever the size of your project.

Next up: that’s better cities sorted, what about better democracy?